It can happen to anyone. You protect some important information with a password, then forget your password. Our Protected Note Recovery Service offers you the security of knowing that you'll always be able to recover protected notes, provided you pass certain identity and security checks first.
If you've forgotten your current password, or you have notes you've protected with an earlier password which you've now forgotten, this service will allow you to get your valuable data back. Read on!
Important privacy note: the passwords you use for TurboNote+ note protection are never actually stored by TurboNote+, nor are they identified by our computer systems or staff if you use this Recovery Service. The service has been carefully designed so that we can provide you with the means of unlocking your notes without having to know your original password(s).
The service consists of two stages, both optional:
In neither case will you incur a cost before we have confirmed that we can provide the information you are seeking.
To begin with, please enter the EMAIL ADDRESS YOU USED WHEN YOU REGISTERED YOUR COPY OF TURBONOTE. Since this will be used to advise you of your recovery key, this must match the ORIGINAL email address. If you have had multiple email addresses, please try the most likely possibilities first, before using the checkbox provided to contact us for personal support.