When you use our online ordering system, we never see your credit card information. All card authorization and processing is handled by the highly-regarded PayPal processing network, and all communications between your browser and Paypal's server are securely encrypted.
Apart from the communications required for ordering and payment processing purposes, we will never:
We regret that we are unable to accept refund requests for TurboNote+ license purchases. This is because:
Nevertheless, if at any time you feel you have been let down by us, particularly in the ordering process or related areas, we encourage you to contact us and we will do our best to resolve the matter to your satisfaction. If you have a problem with TurboNote+ itself, we encourage you to use our frequently asked questions and helpdesk service to help sort it out.
Because of time zone differences, the best way to contact us is ALWAYS email. However, should you wish to use another method, the details are:
74 Augusta Street, Christchurch, NEW ZEALAND
Fax: 028 25524048 Email: firstname.lastname@example.org